Contacts
Do you have questions? Don't hesitate to contact us and feel free to use our on-line application form for your enquiry. We will send you an answer as soon as we can. Of course, you can contact us via e-mail or by phone or best come by our showroom in Vienna. We will be there for you during our opening hours!
For consultations in the showroom outside opening hours, please arrange an appointment on Tel: + 43 1 996 2094
Central office Vienna
Central office Vienna
Richard-Strauss-Straße 31, A-1230 Wien
Google map location
Showroom 3D view
Tel:
+ 43 1 996 2094
Tel: + 43 699 1527 4856 (Technical advice)
Fax: + 43 1 996 2094-89
Warehouse for self-collection
Warehouse for self-collection
Richard-Strauss-Straße 31,
A-1230 Wien, Österreich
Google map location
Tel: + 43 1 996 2094
*Lunch break 12:00 - 12:30
Contact form
We will gladly answer your questions about our products and services. Simply fill in the contact form and you will receive an answer from our staff as soon as possible.
Call-back service
We will be glad to advise you on our extensive product range by phone. Many things can be clarified faster and better in a personal conversation. Just let us know your telephone number and we will call you back free of charge at your preferred time (during opening hours).
E-mail addresses
Central office Vienna
Warehouse for self-collection
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Do you have any complaints or recommendations?
Help us to fix errors! You, our customers, are our main priority. If you are ever dissatisfied with our advice, we need your support in order to improve our service and clear up any existing uncertainties or misunderstandings. We offer you special contact channels through which you can reach our complaints officers quickly and easily.
Please send your written complaints, notes or reclamations to: office@fensternorm.com Describe as specifically as possible what you did not like or what we could do better. If possible, please include a photo of your complaint. Every complaint is processed and analysed with regard to potential improvement. You will then receive feedback once the complaint has been processed.
