Contacts We are happy to help.
Do you have questions about windows, doors, sun protection or installation? Write to us using the form or by e-mail, and we will answer as soon as we can. We are happy to advise you in person in our showroom in Vienna-Liesing. To arrange an appointment outside opening hours, please use the form or send us an e-mail.
Contact form
We will gladly answer your questions about our products and services. Simply fill in the contact form and you will receive an answer from our staff as soon as possible.
Call-back service
We will be glad to advise you on our extensive product range by phone. Many things can be clarified faster and better in a personal conversation. Just let us know your telephone number and we will call you back free of charge at your preferred time (during opening hours).
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Go to FacebookShowroom & warehouse
Richard-Strauss-Straße 31, A-1230 Wien
Google map location
Showroom 3D view
Showroom & office
Monday - Friday 09:00-16:00
Warehouse for self-collection
Wednesday - Friday 10:00-16:00
*Lunch break 12:00 - 12:30
Showroom
Warehouse
Do you have any complaints or recommendations?
Help us to fix errors! You, our customers, are our main priority. If you are ever dissatisfied with our advice, we need your support in order to improve our service and clear up any existing uncertainties or misunderstandings. We offer you special contact channels through which you can reach our complaints officers quickly and easily.
Please send your written complaints, notes or reclamations to: office@fensternorm.com Describe as specifically as possible what you did not like or what we could do better. If possible, please include a photo of your complaint. Every complaint is processed and analysed with regard to potential improvement. You will then receive feedback once the complaint has been processed.